Frequently Asked Questions

Unlike off-the-shelf solutions, NGO Master provides custom-built software tailored precisely to your organization's unique operations, workflows, and specific needs. We don't just sell you a tool; we build your tool to amplify your mission.

The timeline varies depending on the complexity and scope of your specific requirements. After an initial consultation, we'll provide a detailed project plan with estimated timelines. Our agile development process ensures efficient delivery.

NGO Master is designed for a wide range of non-profits, including orphanages, charity foundations, empowering NGOs, community development organizations, environmental groups, and more. If you have unique operational needs, we can build a solution for you.

Data security and privacy are paramount. We implement robust security measures, including data encryption, strict access controls, regular security audits, and adherence to relevant data protection regulations like Uganda's Data Protection and Privacy Act. Your sensitive information and beneficiary data are protected.

Yes, as a custom software solution, NGO Master is designed with integration in mind. We can build integrations with your existing accounting software, communication platforms, payment gateways, and other essential tools to ensure a seamless workflow.

Iconik Software provides comprehensive post-deployment support, including technical assistance, bug fixes, updates, and options for ongoing maintenance and feature enhancements. We ensure your NGO Master system continues to evolve with your organization's needs.

No, NGO Master is not a SaaS (Software as a Service) product. We provide custom software deployments tailored to each organization. While we operate under the NGO Master brand, each system is uniquely built and deployed for your specific use.

Pricing for custom software depends entirely on the scope, features, and complexity required. We offer transparent pricing models after a thorough understanding of your needs. We encourage you to request a free consultation to discuss your specific requirements and receive a personalized quote.